At Discovery Furniture, we are committed to providing reliable and transparent shipping services. Please review our shipping policy below before placing your order.
Shipping Coverage
We currently ship only within the United States.
At this time, we do not offer international shipping.
Shipping Cost
FREE Standard Shipping on all orders within the United States.
No minimum purchase is required.
Order Processing Time
Orders are processed within 1–2 business days after payment has been successfully confirmed.
Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.
Order Cut-Off Time
Order Cut-Off Time: 5:00 PM Pacific Time (PT)
Orders placed before 5:00 PM PT on a business day will begin processing the same business day.
Orders placed after 5:00 PM PT, on weekends, or on U.S. public holidays will begin processing on the next business day.
Time Zone: Pacific Time (PT)
Estimated Delivery Time
After your order has been processed, delivery typically takes 3–7 business days, depending on your location within the United States.
Estimated Total Delivery Time:
- Processing Time: 1–2 Business Days
- Transit Time: 3–7 Business Days
- Total Delivery Time: 4–9 Business Days
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.
Shipping Carriers
We work with trusted shipping carriers, including:
- UPS
- FedEx
- USPS
The carrier used for your shipment will depend on the product, destination, and availability.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Tracking information may take up to 24 hours to become active after shipment.
Delivery Address
Please ensure that your shipping address is accurate and complete before placing your order.
Discovery Furniture is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided during checkout.
Lost or Delayed Shipments
If your package has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will work with the shipping carrier to investigate the shipment and provide an update as quickly as possible.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery.
Include:
- Your order number
- Photos of the damaged item
- Photos of the shipping package
This information helps us resolve your claim promptly.
Contact Us
If you have any questions regarding shipping, please contact us:
Discovery Furniture
Email: support@discoveryfurniture.shop
Phone: +1 (916) 428-2989
Business Address: 7298 Franklin Blvd
Sacramento, CA 95823
United States
